For Your Loved Ones

Our individualized program works for any person who truly wishes to put in the effort. We meet every client halfway and will provide them with the knowledge and tools they need to succeed, but in the end a successful treatment episode is achieved by their commitment to do the work and the families commitment to support the work. The treatment team, the client, and the family must all be in alignment.

Each client is assigned a case manager and a therapist who work together with the client to assess the client’s needs and best treatment options for them. You may be asked to fill out a brief questionnaire.

Launch believes in providing the most comfortable and supportive environment possible for our clients to begin the extremely challenging journey into personal recovery, however we understand that some clients require a different level of care than we provide to best help them in this journey and we do our best to help them find the necessary care. Sometimes, a client’s condition may change, and we may have to refer them to a higher level of care. We will provide appropriate referrals and will help facilitate necessary connections.

If your loved one is stating that they are unhappy with treatment, we ask that you reach out to the team to address this. One of our top priorities is to ensure that your loved one feels empowered and encouraged to use their voice when concerns or questions arise. As a treatment team, we address discomfort in the new environment. We collaborate with your loved one and your family to assess habitual coping mechanisms within the family system that have allowed your loved one to get their needs met. Creating a new structure for life and creating growth can often be uncomfortable, so some discomfort is to be expected. We would encourage you to engage with our family therapist to determine which concerns are “valid” and which are “habits.” 

Yes, we have fully trained professionals, some of whom have been through similar struggles with mental health or substance abuse. Because of the professional training our staff receives, and the years of personal recovery each of them has been though, Launch staff is able to provide understanding, motivation, and a shared purpose with each client.

Before entry into our program, costs are discussed and we work with insurance companies to see what coverage they can provide. We work so that there are no hidden costs after entry. However, down the line, there may be additional services that we recommend as treatment add ons. These services will be optional and are only meant to act as extra support should the family want it.

It is our goal to have both families and clients highly involved during the treatment process. We aim to repair ruptures in the family unit. At admission, the client’s therapist will explore family relationships and encourage the client to involve family members. Involving loved ones in treatment helps build a strong social support network that will support the client’s short and long term goals. Encouraging the client to communicate their needs and feelings of guilt or shame can be very empowering for the client. However, this may not be possible based on the client’s wishes. We comply with all aspects of HIPAA and maintain ethical practices, and if your loved one does not sign a release of information for you, we will be unable to give you any sort of updates, or can only provide limited updates. In the event that your loved one is unwilling to release information, we encourage you to reach out to them to encourage them to open the lines of communication.

Sometimes we may recognize a problem before our loved one does. Those who are in active addiction, or who are unstable, may not be aware of issues or may not be ready to “give up” their lifestyle. In these moments, some families seek out “interventionists” or those that can help intervene on their loved one. They will help facilitate a space for the family to discuss all of their concerns, and will help the client see that there are issues that need to be addressed for their own wellbeing. It is not uncommon for clients to be unwilling to commit to treatment, or sobriety, and it may take some time for them to come around.

There are often many tell-tale signs that your loved one may need treatment. Please fill our survey here to see if your loved one is exhibiting any signs. Take the survey, here.

We provide all of our families access to a family therapist while their loved one is in our program. However, we encourage families to engage with many other outside resources. We highly recommend that family members have their own primary therapist, attend family weekends/family programs, or find and attend local al-anon meetings. A strong community with give you incredible amounts of support and advice when things seem too difficult to bear.

We do everything in our power to prevent relapses, but addiction is a powerful disease. Those that have used for many years or that have co-occurring mental health disorders may think “quitting” is impossible. Just because someone relapses, does not mean that they have failed or we have failed. It means they are simply still learning, and need further treatment and psychotherapy.

We do not hold phones or prevent families from communicating to loved ones. However, there may be certain cases where we highly recommend families and clients DO NOT communicate with each other outside of scheduled family sessions. If this is the case, your family therapist will walk you through the reason behind this and prepare you for this. Oftentimes, this is to help repair your relationship. Setting time to hit pause can allow your child to process their internal emotions and it teaches them how to self-regulate and communicate their needs when they are not in a heightened state. This is also powerful for the parents or caregivers as is a time to practice not going back into old habits that were unhelpful for the family.

We highly recommend that all clients that are enrolled at a PHP or IOP level are also enrolled in a transitional living home. Making the transition to a new way of life is very difficult, and removing old triggers and stressors is important to building a new foundation for the rest of your life. It also takes the stress off of you, so that you can work on taking care of yourself and rebuilding your relationship with your loved one.